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Privacy Policy
Thank you for visiting
www.majorchange.com, provided and operated by itgroove Professional Services Limited (“itgroove”). This online privacy policy is designed to tell you about how we will collect and use information from the Web Site so that you can make an informed choice about using this Web Site. The primary purpose of
www.majorchange.com is to provide an online service offering change management tools designed assist its customers in incorporating and controlling change management processes into their standard IT operations.
Please be advised that your use of this Web Site constitutes your acceptance of the provisions of this Privacy Policy. If you do not agree to these provisions, you should immediately terminate your access to and not use this Web Site. itgroove reserves the right to change the provisions of this privacy policy at any time but will alert you that changes have been made by indicating on the privacy policy the date it was last updated. Your use of the Web Site following the posting of such changes or revised policy shall constitute your acceptance of any such changes. We encourage you to review our privacy policy whenever you visit the Web Site to make sure that you understand how your information will be used.
itgroove Professional Services Limited is a company incorporated in Victoria, BC (Canada) and controls this site from its offices in Canada, according to Canadian laws.
What information do we gather?
This Web Site is a business-to-business product and does not focus on collecting consumer user and consumer data. Information collected on this website is primarily used to improve the services offered to our customers.
Information on itgroove is gathered in three ways: (1) passively (for example, through the Web Site's technology), (2) actively (for example, if you send us an e-mail request), and (3) via information submitted into the Web Site database
When you visit the Web Site, our software automatically collects some information from your computer. The information includes the unique Internet address assigned to your computer, your Internet service provider, your browser type and version, and your operating system.
We also collect information when you voluntarily submit it to us. For example, if you ask for more information on the services that itgroove or the Web Site provides, we may store and use the information you provide for marketing purposes. If you submit a technical question to us, we may store your question and we may contact you if we need clarification on the question. Also, we may post your question along with our answer on the Web Site. However, we will not include your last name, company or contact information if we post an answer to your question.
Information submitted into the Web Site database, through the use of the product offered by the Web Site, is considered strictly confidential between the customer and itgroove. This information will not be shared or distributed without the written consent of the customer.
How do we use the information we collect?
We may collect the information you voluntarily submit to us and use it for the purposes for which it was submitted. We may also use the information that you voluntarily submit to us in the following ways:
To provide you with information about the Web Site; To request feedback and to enable us to develop and improve the features and content of the Web Site and the services available from the Web Site; To provide technical assistance in the event of any problems, errors or issues with the Web Site; To contact you regarding your use of the Web Site; changes to the Terms of Use, Privacy Policy, or other policies; and our use of the information you submit; and to contact you regarding new Web Site features, news about the Web Site or itgroove, events, marketing offers, products, services, and other opportunities. If we wish to use the information for other purposes, we will notify you prior to such use. If you object to any such use, you can e-mail us at
privacy@majorchange.com and let us know of your objection, and we will not use your information for such purpose. If you wish to have any personal information you have sent to us removed from our database, please e-mail us at privacy@changeregister.com.
What are cookies and how do we use them?
A cookie is a small file of information which our server may send to your computer when you visit our site. Cookies allow our server to track how you navigate through the Web Site, such as what pages you viewed. The cookies we may use identify you merely as a number and they are destroyed when you leave our site. (If you are uncomfortable regarding cookies use, please keep in mind you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. However, disabling cookies may impair your ability to participate in certain activities on the Web Site)
How do we use the information we collect passively and with cookies?
We may analyze the information we collect passively and with cookies to determine what is most effective about the Web Site, to help us identify ways to improve it and, eventually, to determine how we can make it more effective.
What information do we disclose to third parties?
itgroove will not sell, lease, or rent information we collect passively or with cookies. Nor will we sell, lease, or rent information you provide to us directly (actively or via the Web Site database). itgroove may disclose information it has collected if required to do so by law, or in the good-faith belief that such action is reasonably necessary to (1) comply with legal process; (2) respond to any claims; or (3) protect the rights, property, or personal safety of itgroove, the Web Site, our customers, or the public. In addition, if itgroove or substantially all of its assets are acquired, information you have provided to us will be one of the assets that is transferred.
Disclosure of Personal Information
We will not disclose to unaffiliated companies or persons any information we gather from you which could be used to personally identify or contact you ("Personal Information"), except as set forth in this Privacy Policy or as disclosed to you at the time you provide such information. itgroove may disclose such Personal Information to independent contractors, service providers and consultants who are engaged by or working with the Web Site and itgroove. We request that any third parties who obtain access to such information comply with the terms of this Privacy Policy.
Disclosure of Corporate Information
We will not disclose to unaffiliated companies or persons any information we gather from you regarding corporate strategies, processes, operations or any information that could be used to identify or contact the company (“Corporate Information”) , except as set forth in this Privacy Policy or as disclosed to you at the time you provide such information. itgroove may disclose such Corporate Information to independent contractors, service providers and consultants who are engaged by or working with the Web Site and itgroove. We request that any third parties who obtain access to such information comply with the terms of this Privacy Policy.
Disclosure of Aggregate Information
We may provide information we collect that does not allow you to be personally identified or contacted ("Aggregate Information") to third parties, including without limitation information about your access and use of the Web Site. For example, we might provide such Aggregate Information to a third party to inform the party of the number of users of the Web Site and the activities they conduct while on the site.
Questions?
If you have any questions now or during your visit, please contact us at
privacy@majorchange.com
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